Partnering with parents is crucial when it comes to ensuring your programs and camps run smoothly. Keeping parents happy while also running activities within your organization can be a delicate balancing act that requires deft maneuvering and the ability to navigate unexpected situations with grace.
When it comes to your participants and their guardians, it’s your job to make sure excellent customer service is always delivered. However, situations arise from time to time where remembering to do so can be a bit of a challenge.
Learn how to ensure you deliver excellent customer service time after time, even in difficult situations, to parents of participants by watching our informative webinar with The Summer Camp Society co-founder Sarah Kurtz McKinnon.