During a year marked by both a global pandemic and civic unrest, local government leaders have recognized the importance of connecting with constituents and fostering a sense of trust within local communities. New research from the Center for Digital Governments indicates many jurisdictions increased constituent engagement in 2020, often through digital communication channels like virtual meetings and social media.
ACTIVE has partnered with eRepublic and the Center for Digital Government to perform a study of 169 local government leaders examining how governments used an array digital tools to connect with and serve their communities during the public health crisis. Learn about how these channels are here to stay and how they are being implemented by downloading the report here.
