As a result of the pandemic, the local public sector has had to deal with unique challenges and opportunities that have made it clear that digital transformation is necessary to move forward. A new normal is approaching and the local public sector has only just begun to make necessary changes to keep up with the needs of today's citizens.
ACTIVE Network's Head of Product Management, Byron Carroll, believes chief information officers (CIOs) have the responsibility to modernize their governments now rather than risking citizen engagement during crucial times.
Read Carroll's informative piece in InformationWeek to learn how to make a digital transformation plan a reality.
