If you offer online registration for your activities, you know how valuable it is for your staff and customers. You also know that the higher that percentage is of your total registrations, the easier life is for parks and recreation staff. But maybe you can't seem to get more people online. For some reason, they keep calling in and lining up at peak registration periods to sign up for activities.The problem may be you, not your customers.1. Your marketing materials don't include a link to registration - Emails, social media posts, and even direct mail and posters should have a link to registration. If the link isn't memorable, send them to your homepage and post a big registration button there.2. You don't have a way to get to registration from the homepage - Lots of people will come straight to your homepage for information. Make sure you have a way to get to registration from there or you'll lose customers.3. On your website, you have a link to registration rather than a button - Buttons stand out more than regular text links. Click here to read more.4. Your registration link/button isn't visible - Maybe you do have a button on your homepage, but is it visible? Make sure it comes above the fold, the color and size make it stand out from the content around it, and test that eyes are drawn to it.5. Your website has too many options - If you have a really big menu or tons of links to many different pages, your registration link seems less significant. Make sure to simplify your site and highlight registration.